FREQUENTLY ASKED QUESTIONS

Perfect comfort is something we want you to experience long after you’ve purchased your Lennox^® product. That’s why we offer a collection of resources that make it as easy as possible for you to get the answers and support you need.

How can I get rid of odors inside my home?

You may have tried to get rid of odors in your home by spraying air fresheners or lighting candles. The problem with these methods is that they only mask the odors, they don't get rid of them. In fact, the chemical ingredients in the mist they produce may further contaminate your home. Improve ventilation Sometimes, poor ventilation in a home causes unpleasant odors. Your local Lennox dealer can inspect your home comfort system to determine if this is indeed the problem. The PureAir air purification system and the PureAir S air purification system use photocatalytic technology to remove odors from sources like cleaning supplies, solvents used in carpeting or furniture, paints, cooking smells and pets. The Healthy Climate Carbon Clean 16 media air cleaner has a carbon-coated fiber matrix that can control odors. A high-efficiency particulate air (HEPA) system can also clear away odors when equipped with its optional carbon canister. Bacteria, dust mites, animal dander, cat saliva and mold may also be roots of your home's odor problem. You can reduce these odor-causing contaminants with a germicidal (UV) light, which inhibits the growth of germs by sterilizing surfaces in your heating and cooling system. To find out which indoor air quality products are right for you, contact your local Lennox Dealer.